Your account
Email and notifications
What KikoPraise emails, and to whom.
- Password reset: a link that works once and expires after an hour. Using it signs out every other session.
- Email verification: sent at sign-up and from Settings, Profile. It is requested, not required, so you are never locked out of an account.
- New praise: your team is told when praise arrives.
- Receipts: a customer who leaves an email gets a thank-you, at most once a day per address.
- Requests: the emails you send from the Requests page.
Emails come from KikoPraise. If one does not arrive, check spam first, then see Troubleshooting.