Customer testimonials for local businesses

Your customers are in WhatsApp, not email. Paste a personal link into the chat, see when they open it and reply, and put their words on your website.

Start collecting freeRead the help center
Maya Okafor
Maya Okafor
online
Hi Maya! Would you share a few words about your first month? It takes a minute:
kikopraise.com/c/maya-4f2k
14:02 ✓✓
Of course! Honestly the easiest setup we've done. Our wall went live in an afternoon.
14:09
In KikoPraise
Maya Okafor
Maya Okafor
Personal link · WhatsApp
Replied

Ask where your customers already are

  1. 1

    Make a personal link

    Create a request link for a customer and paste it into WhatsApp, Messenger, Instagram or an SMS. Or print the form's QR code at the counter.

  2. 2

    They reply from their phone

    They write a few lines or record a short video in the browser, with an optional star rating. No app and no account.

  3. 3

    Put it on your site

    Approve the ones you like and paste one snippet into your website builder, or share your Wall of Love page.

Made for a busy counter

Know who to follow up

Each request shows Not opened, Opened or Completed, so you only chase the people who haven't replied.

Unhappy customers stay private

A form can route low ratings to a private feedback step, so a complaint reaches you instead of your website.

Polite by default

Someone asked in the last 7 days, or who replied in the last 30, is skipped, so a customer is never asked twice by mistake.

Nothing goes live without you

Every reply arrives as Pending. You can fix a typo before approving it, and unpublish it later.

Questions about this

How do I get testimonials from local customers?

Ask in person or right after the visit, in the app they use. Send a personal KikoPraise link over WhatsApp or SMS, or show a QR code at the counter. It takes them about a minute from their phone.

Do my customers need to download anything?

No. The link opens a page in their phone's browser. They type a few lines or record a short video, and submit.

Does KikoPraise read my WhatsApp messages?

No. It never connects to your WhatsApp or Facebook account. You paste the link into the chat yourself, and KikoPraise tracks when that link is opened and answered.

Can I put testimonials on a Wix, Squarespace or WordPress site?

Any builder that lets you add an HTML or embed block can take the snippet. Where scripts are blocked there is an iframe version. Not every builder has been tested yet.

What if a customer leaves a bad review?

Nothing is public until you approve it. A form can also send low ratings to a private feedback step, so you hear about the problem first.

Ready to collect some love?

Ten minutes to your first story live on your own site.

Start collecting freeBack to all products

Nothing publishes until you approve it